Shipping policy
Australia and New Zealand
FREE when you spend over $60 AUD
Flat Rate $9.95 AUD when you spend under $60
Standard Shipping times 4-7 business days with every order.
New Zealand
FREE when you spend over $60 AUD
Flat Rate $9.95 AUD when you spend under $60
Standard Shipping times 5-10 business days with every order.
Flat Rate $15 AUD
USA
Standard Shipping 7-10 Business Days
Flat Rate $15 AUD
Uk
Standard Shipping 7-10 Business Days
Flat Rate $15 AUD
Europe
Standard Shipping 7-10 Business Days
Flat Rate $15 AUD
TRACKING
All Shipping options come with tracking options so you can keep up to date with the status of your order. Your tracking number will be emailed to you once it has been shipped. Please allow 24-48 hours for Australia Post to update the tracking details in their system and allow for tracking updates.
Shipping times are subject to stock availability & postage carrier delays.
We suggest if you want your order as soon as possible you select express shipping option especially around public holidays when postal carriers experience more delays then usual. We will always endeavor to get your order processed and shipped out as soon as possible so you can start enjoying your order straight away. Please note we will not be held responsible for return shipping costs if you have ordered to an incorrect or invalid postal address and will not be held responsible for parcels not collected from your local postage office in time frame required or any parcel that have been delayed or damaged.
HANDLING
All orders will be processed within 2-3 business days from when payment has been received and sent out from our warehouse in Brisbane, Queensland. Orders will be be sent Monday-Friday 8am -3pm (except for public holidays). Please note when we have sales of times of large volumes of orders this can be slightly longer.
TRACK YOUR ORDER
Track the status of your order here. Your tracking number would have been emailed to you. Please click here and enter your tracking number to get a delivery update on your order.
TRACKING ENQUIRIES
Please send us an email if you have an inquiries about your shipping to hello@glowskinco.co